Terms and Conditions of Use
CAREFULLY READ AND UNDERSTAND THESE TERMS BEFORE ORDERING ANY PRODUCT THROUGH THIS WEBSITE
ATTENTION: This is a legal agreement (the "Agreement") between You, the individual, company or organization ("you," "your," or "Customer") and our website ("we," "our", "Company"). By ordering, accessing, using or purchasing Simple Keto products ("Product") through this website or related websites (collectively the "Website" or “Websites”), you are agreeing to be bound by, and are becoming a party to, this Agreement. We may at our sole and absolute discretion change, add, modify, or delete portions of this Agreement at any time without notice. It is your sole responsibility to review this Agreement for changes prior to use of the Website or purchase of the Product.
IT IS STRONGLY RECOMMENDED THAT YOU REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING OR BUYING ANY PRODUCT THROUGH THE WEBSITE AND PRINT A COPY FOR YOUR RECORDS.
This product is not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication, or have a history of heart conditions we suggest consulting with a physician before using any of our products. The results on all products are not typical and not everyone will experience these results. Customer Service phone: 1-512-253-8184 (Support Line) or email@example.com.
Terms and Conditions
Please carefully read the following terms and conditions as when you purchase any of the products from our web site, you agree and are bound to the following terms and conditions.
This Agreement is between our website and you ("you" or "Customer") This Section sets forth the terms and conditions which apply to the use by you of the website (as defined below) and any other subscription product or service offered for sale by our website and/or its affiliates.
The right to use any product or service offered by our website is personal to you and is not transferable to any other person or entity. We reserve the right to make changes to the website, policies, and these terms at any time without notice.
Products ordered on a subscription basis will be sent at the recurring date indicated in the original order, or as modified thereafter. Changes or cancellations must be received at least (2) calendar days prior to the order date and can be made by contacting customer support at Phone: 1-512-253-8184 (Support Line) or firstname.lastname@example.org.
Disclaimer of Warranty; Limitation of Liability
This website neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement on the website. Under no circumstances are we liable for any loss or damage caused by your reliance on information obtained through the content on the website. It is your responsibility to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through the website. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content, including but not limited to financial, health, or lifestyle information, opinion, advice or other content.
You agree to defend, indemnify and hold harmless our website, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys' fees, arising out of the use by you of the website, including claims by other users, access, products or memberships.
In order to obtain your refund, please contact customer service by phone or email. You will be provided an RMA (Return Merchandise Authorization) number to place on your package. Write this number on the outside of the shipping package and send the product back to our warehouse at the address provided to you, and within thirty (30) days of the date you originally ordered the product. In order for your refund to be processed the product must arrive at our fulfillment facility within thirty (30) days of the original purchase date and NOT be opened or used. You pay for return shipping. There is a $5.00 restocking fee per unit you are returning. This fee will be taken out of the refund issued along with the original shipping costs. Once our warehouse has received the returned package, you will be issued a refund. Your refund will be credited back to the same credit card used to make the purchase. Refunds are issues within 48 hours and may take up to 3-5 business days to show in your statement, depending on the speed of the processing bank.
You may request a refund by calling 1-512-253-8184 (Support Line) Monday to Friday 6:00 AM to 9:00 PM PST or reaching out via email to email@example.com.
Returns must be sent with your RMA number written on the packaging to:
1232 Gladiola St, Ste 200
Salt Lake City, UT 84104
The Refund will show on your Credit Card statement as SIMPLEKETO, and you will receive a confirmation email from our warehouse at the time when your refund has been issued.
Toll Free Customer Service phone: 1-512-253-8184 (Support Line) or firstname.lastname@example.org.
Be sure to write your RMA # on the outside of the envelope for proper account credit.
We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of delivery confirmation system to ensure proper delivery. After the shipping department receives your return, it generally takes 48 hours for your refund to be processed.
Please note the following terms:
- Packages marked "Return to Sender" will NOT be processed or refunded. Returned packages will only be refunded with an RMA number that was provided by our Customer Service department. Call Customer Service at 1-512-253-8184 (Support Line) for your RMA number. RMA numbers are good for 30 days.
- Refunds will only be issued to the same credit card to which they were charged.
- Customer is responsible for return shipping charges.
- After the warehouse receives your return, it generally takes 2 business days to process your return. Please keep in mind that your bank typically posts credits in the billing cycle in which it was received. Therefore, the number of days it takes for the credit to post to your account may vary, depending on your banking institution's billing and credit schedule.
- Our customer service representatives may offer you a discounted price or partial refund (“Discounted Rate or Partial Refund”) if you call to cancel your account. You may accept or reject the discounted price or partial refund. If you reject the discount or partial refund, then in order to obtain your refund you will be required to return the product to us using an RMA number as described above. If you accept the Discounted Rate or Partial Refund, you agree to waive your right to return this order and agree not to dispute the charges with your bank or credit card company or take any actions to prevent the payment of the reduced Discounted Rate or Partial Refund to the Company.
These products are not intended to diagnose, treat, cure or prevent any illness or disease. Consult with your physician for diagnosis or treatment. Use herbs as per instructions and always watch for any allergic reactions.
The information presented on this site is not presented with the intention of diagnosing any disease or condition or prescribing any treatment. It is offered as information only, for use in the maintenance and promotion of good health in cooperation with a licensed medical practitioner.
In the event that any individual should use the information presented on this website without a licensed medical practitioner's approval, that individual will be diagnosing for him or herself.
The standard ground mail service is shipped via United States Postal Service First Class Mail. Packages will arrive within 3-5 business days. Please be advised that shipments are not sent out on Saturdays, Sundays, or any Holidays. We do not guarantee arrival dates or times.
Additional Taxes and Duties
Depending on your location, you may be required to pay applicable taxes and duties in relation to your state, province or country.
Results from the use of Simple Keto products, and of the ketogenic diet in general, may vary.
Sustained exercise and proper diet may be necessary to achieve and maintain weight loss or other
desired results. Testimonials appearing on the Simple Keto Websites represent the experiences of the respective user as submitted by such user and may be based on the use of single or multiple
Simple Keto products and/or in combination with particular exercise programs, diet plans, other
products or other techniques utilized to achieve the professed results. All users hereby represent and warrant that all Materials, including testimonials, they submit to the Simple Keto Websites are true, accurate and based on their own experience, honest opinion, findings and belief. Simple Keto does not claim that the results or experiences set forth in the testimonials are typical or likely to occur for all users. The testimonials reflect the opinions and/or experiences of the individual users only and do not constitute a representation or statement by Simple Keto. Additionally, you acknowledge and agree that Simple Keto may arrange, rearrange, shorten, or otherwise use only a portion of the Materials in a testimonial but will not change the fundamental nature of the Materials.
All products sold on the website are produce and manufactured in an FDA Approved facility that is GMP Certified. Raw materials are of the highest quality for optimum potency and the facility uses Good Manufacturing Practices (GMP) guidelines.
All of the dietary and nutritional supplements marketed by Simple Keto and many of the
ingredients used in those products, are manufactured in the U.S., in accordance with applicable
U.S. labor laws. While some of the ingredients used in our dietary and nutritional supplements
are sourced from foreign countries, Simple Keto’s finished products are manufactured in the U.S.
in compliance with the current Good Manufacturing Practices (“cGMPs”) for dietary
Herbal Safety Guidelines
Before using an herb you are unfamiliar with, find out its medicinal properties. Research it thoroughly and/or consult with an appropriately qualified practitioner or expert. If you are taking prescription drugs, or have a medical condition, check with an appropriately qualified practitioner before using herbs medicinally. Herbs have shown overwhelming evidence that they work. Just because a small amount works well does NOT mean that more is better. As individuals we all have different constitutions, sensitivities, allergic reactions and possible health conditions. The following are merely guidelines. They include herbs offered on our Websites. This list does not help with administering information on possible interactions and contraindications with prescription medicine. This needs to be discussed with your physician.
Should I check with my doctor or healthcare provider before using a supplement? This is a good idea, especially for certain population groups. Dietary supplements may not be risk-free under certain circumstances. If you are pregnant, nursing a baby, or have a chronic medical condition, such as, diabetes, hypertension or heart disease, be sure to consult your doctor or pharmacist before purchasing or taking any supplement. While vitamin and mineral supplements are widely used and generally considered safe, you may wish to check with your doctor or pharmacist before taking these or any other dietary supplements. If you plan to use a dietary supplement in place of drugs or in combination with any drug, tell your health care provider first. Many supplements contain active ingredients that have strong biological effects and their safety is not always assured in all users. If you have certain health conditions and take these products, you may be placing yourself at risk.
Arbitration and Waiver of Class Action
You agree to the following dispute resolution procedure: In the event of any controversy, claim,
action or dispute arising out of or related to any transaction conducted on or use of the
Simple Keto Websites, or the breach, enforcement, interpretation, or validity of the Simple Keto Policiesor any part of it (a “Dispute”), the party asserting the Dispute shall prior to commencing any
action, first try in good faith to settle such Dispute by providing written notice to the other party
(by first class or registered mail) describing the facts and circumstances (including any relevant
documentation) of the Dispute and allowing the receiving party 15 days in which to respond to or
settle the Dispute. Notice to you shall be sent to your last known billing address and/or the
address in your online account. Notices to Simple Keto shall be sent to Simple Keto, 304 S Jones Blvd, #1486, Las Vegas, NV 89107. You agree that this dispute resolution procedure is a
condition precedent, which must be satisfied prior to initiating or filing any claim against the
other party. Subject to the foregoing, you agree that in the event a Dispute is not resolved as set
forth above, any and all claims and disputes within the scope of the Simple Keto Policies or
related to the Simple Keto Websites or purchase of any products on the Simple Keto Websites must bearbitrated on an individual basis and not on a class action basis. Accordingly, claims of
more than one customer or user cannot be arbitrated jointly or consolidated with those of
any other customer or user.
THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS
TO OTHER AVAILABLE RESOLUTION PROCESSES SUCH AS COURT ACTION OR
ADMINISTRATIVE PROCEEDINGS, instead electing that all claims and disputes shall be
resolved by arbitration. Arbitration procedures are typically more limited than rules applicable in
a court and are subject to very limited review by a court. Such binding arbitration is to take place
in the State of Nevada, County of Clark in accordance with the rules of the American
Arbitration Association (the “AAA”). The arbitrator’s authority to resolve and make written
awards is limited to claims between you and us alone. No arbitration award or decision will have
any preclusive effect as to issues or claims in any dispute with anyone who is not a named party
to the arbitration. The arbitrator will decide the rights and liabilities, if any, of you and
Simple Keto, and the dispute will not be consolidated with any other matters or joined with any
other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or
part of any claim. The arbitrator shall have the authority to award monetary damages and to grant
any non-monetary remedy or relief available to an individual or entity under applicable law and
the AAA rules. The arbitrator shall issue a written award and statement of decision describing
the essential findings and conclusions on which the award is based, including the calculation of
any damages awarded. The arbitrator has the same authority to award relief on an individual
basis that a judge in a court of law would have. The award of the arbitrator is final and binding
upon you and Simple Keto. Under no circumstances will you be permitted to obtain awards for,
and each user hereby waives all rights to claim punitive, incidental, or consequential damages,
any other damages other than actual out-of-pocket expenses, and any and all rights to have
damages multiplied or otherwise increased. All issues and questions concerning the construction,
users and us in connection with the Simple Keto Policies, shall be governed by and construed in
accordance with the laws of the State of New York, without giving effect to any choice of law or
conflict of law rules or provisions (whether of the State of New York or any other jurisdiction)
that would cause the application of the laws of any jurisdiction other than the State of New York.
will not affect the validity and enforceability of the remaining provisions. In the event any
litigation should arise between you and the Simple Keto in any state or federal court in a suit to
vacate or enforce an arbitration award or otherwise, YOU AND SIMPLE KETO WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by a judge.
DEEMED A FURTHER OR CONTINUING WAIVER OF SUCH PROVISION OR ANY
OTHER PROVISION, AND SIMPLE KETO’S FAILURE TO ASSERT ANY RIGHT OR
SUCH RIGHT OR PROVISION.
IN NO EVENT WILL SIMPLE KETO, ITS PARENTS, SUBSIDIARIES, AFFILIATES,
RELATED COMPANIES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES,
AGENTS, OFFICERS OR DIRECTORS, SHAREHOLDERS OR MEMBERS BE LIABLE
FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR
IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SIMPLE KETO WEBSITES,
ANY WEBSITES LINKED FROM THE SIMPLE KETO WEBSITES, ANY CONTENT ON THE
SIMPLE KETO WEBSITES OR OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT,
SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING,
BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL
DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR
ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND
WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT
OR OTHERWISE, EVEN IF FORESEEABLE.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, SIMPLE KETO’S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO SIMPLE KETO FOR THE PRODUCTS OR SERVICE ON THE SIMPLE KETO WEBSITES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU,
AND YOU MAY HAVE ADDITIONAL RIGHTS.
The following provision applies to residents of the State of New Jersey. Pursuant to the New
Jersey Truth-in-Consumer Contract, Warranty and Notice ACT (“TCCWNA”), N.J.S.A. 56:12-
14 et seq., certain businesses are not permitted to offer or enter into written consumer contracts
with consumers or prospective consumers which include any provision that violates any clearly
established legal right of a consumer, or responsibility of the business, as established by State or
precedence and will control.
The TCCWNA also requires businesses to specify which provisions are void, unenforceable, or
be applicable to New Jersey residents: (i) provisions which limit the Simple Keto’s liability for any
tortious action or breach of contract by the Simple Keto; (ii) provisions which limit the amount of
damages which may be sought for any tortious action or breach of contract by Simple Keto; and
(iii) provisions which limit the time within which claims against the Simple Keto must be brought.
Reversals and Chargebacks
We consider Chargebacks and reversals as potential cases of fraudulent use of our services and/or theft of services, and will be treated as such. We reserve the right to file a complaint with the appropriate local and federal authorities to investigate. Be advised that all activity and IP address information is being monitored and that this information may be used in a civil and/or criminal case(s) against a client if there is fraudulent use and or theft of services. In certain instances where there is an issue with the order, our customer service representatives may offer you a discounted price or partial refund (“Discounted Rate or Partial Refund”). You may accept or reject the discounted price or partial refund. If you reject the discount or partial refund, then in order to obtain your refund you will be required to return the product to us using an RMA number as described above. If you accept the Discounted Rate or Partial Refund, you agree to waive your right to return this order and agree not to dispute the charges with your bank or credit card company or take any actions to prevent the payment of the reduced Discounted Rate or Partial Refund to the Company.
Customer satisfaction is our main priority, and we are always interested in making our customers' experience with our products enjoyable and convenient. If you would like to request custom arrangements for your account, such as bulk orders, and/or ordering additional products, just call our customer service representatives and we will be happy to discuss your account with you. We cannot accommodate every request, but we do our best to accommodate where possible. To ensure the highest quality customer care, and to be sure that your order is handled correctly, your call will be recorded and archived for future reference.
You hereby represent and warrant that:
1. You are age eighteen (18) or older.
2. You have read this Agreement and thoroughly understand the terms contained.
3. You further represent that our website has the right to rely upon all information and may contact you by email, telephone or postal mail for any purpose regarding the use of this website
This Agreement sets forth the entire agreement between the parties. You acknowledge and agree that You have reviewed this Agreement in its entirety, and every part thereof, and that You understand the Agreement. You further acknowledge and agree that You have had the opportunity to review this Agreement and otherwise consult with Your independent counsel as to the Agreement.